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All sales are final

For health and safety reasons, we are currently unable to accept returns or exchanges on sauce products purchased through our website.

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Damaged Items

If your order arrives damaged, please contact us at Thebotanistalchemy@gmail.com as soon as possible so we can review the issue and help determine an appropriate resolution.

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When contacting us, please include:

• Proof of purchase — your order number or receipt

• A photo of the damaged item

• A brief description of the issue​

 

Once we receive your request and the required information, we will review the situation and work with you to arrange a suitable resolution where appropriate.

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We appreciate your understanding and thank you for supporting our business!